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Technical Assistance, Spare Parts and Line Overhauls

A punctual and efficient service appreciated by all our customers

A Fava-Storci line is a long-term investment made to last over time which will provide reliable mechanical and productive performances. To enhance this important achievement and to reach complete satisfaction, you can rely on our Spare Parts and Line Overhaul Department.  Original spare parts for all the lines built to date, including Braibanti lines, are available.  Skilled technical staff will respond quickly and provide recommendations on the best choice to make from both technical and economical points of view. Not only are our answers and spare parts supplies timely, we are particularly suited to managing urgencies and emergencies, which can be considered one of our strong points.

Technical Assistance Service (SAT)

A team of skilled technicians ready to assist our customers

This department provides a team of highly skilled technicians to closely support our customers to analyze and trouble-shoot all mechanical, electronic, software and technological issues that may arise during the operation of our pasta lines. In addition to customer support, the department organizes and co-ordinates the assembly sites with the scheduling of the technicians of the various engineering activities involved in the assembly and commissioning phases. It also provides technical support to our project managers, sales agents and spare parts department for part lists and line overhaul projects.
 

 

Headquarters in Cento

Plant in Collecchio

 
 
Salvatore Minutolo

Technical Assistance
Salvatore Minutolo

Head of the department and assembly site coordination (mechanical supervisors, electricians/electronic engineers and technologists).

Barbara Draghetti

Assistant
Barbara Draghetti

Support in the management of technicians and logistical organization of technicians, visa applications, translations and back office

Linda Ferioli

Technical Assistance
Linda Ferioli

Organization of logistics for technicians, visa applications, translations and back office.

Michele Zuffi

Technical Support
Michele Zuffi

Mechanical assistance to customers and supervisors engaged in assembly or overhauling. On-site interventions at customers.

David Marzoli

Technical Support
David Marzoli

Technical support for clients and for on-site mechanical supervisors during assembly activities. Preparation of materials to complete site assemblies or warranty part supplies.

Luca Turatti

Software Support
Luca Turatti

Electric, electronic and software support for clients and for software engineers involved in commissioning activities. Support in coordinating internal and external electronic engineers.

Massimo Guidoboni

Technical Support
Massimo Guidoboni

Technical support for clients and for on-site mechanical supervisors during assembly activities. Preparation of materials to complete site assemblies or warranty part supplies.

Barbara Vandini

Technical Assistance
Barbara Vandini

Invoicing and accounting for external technicians, scheduled maintenance contract management.

Software Support
Edi Tassinari

Electric, electronic and software support for clients and for software engineers involved in commissioning activities. Support in coordinating internal and external electronic engineers. On-site interventions.

Spare Parts Assistance
Atos Sighinolfi

Scheduled maintenance interventions and support for spare parts department to draw up part lists for line overhaul projects. On-site interventions.

 

Spare Parts and Line Overhaul Department

Our team dedicated to spare parts

Some of our services:

 

Headquarters in Cento

Plant in Collecchio

 
 
Raffaele Croce

Spare Parts & Line Overhaul Service
Raffaele Croce

Spare Parts & Line Overhaul Service Manager.
Languages: Italian and Spanish.

Anna Govoni

Spare Parts & Line Overhaul Service
Anna Govoni

Commercial correspondent.
Languages: Italian, English and French.

Anna Govoni

Spare Parts & Line Overhaul Service
Marilena Marchesini

Commercial correspondent.
Languages: Italian, English and French.

Anna Govoni

Spare Parts Quotations
Silvia Fei

Quotes and purchase orders for repairs and on-site interventions

Anna Govoni

Spare Parts & Line Overhaul Service
Marco Gallerani

Technical definition and drafting of Major Overhauls / Spare Parts

Massimo Melloni

Spare Parts & Line Overhaul Service
Massimo Melloni

Technical definition of spare parts

Nicola Margutti

Spare Parts & Line Overhaul Service
Nicola Margutti

Spare parts offer processing

 

Questions?